![]() ![]() Cooper on Monday announced that due to a payment processing issue, unauthorized mortgage payments were taken from a number of borrowers’ accounts on Saturday, April 24. Consumers affected by the incident should monitor their accounts and may contact Mr. “The CFPB will use all appropriate tools at our disposal to help ensure harmed consumers receive relief. “The CFPB is taking immediate action to understand and resolve the situation that has affected hundreds of thousands of consumers,” said CFPB acting director Dave Uejio. Cooper after the company made unauthorized withdrawals from borrower accounts over the weekend due to a vendor error. On Tuesday, the Consumer Financial Protection Bureau (CFPB) announced it was looking into a situation with mortgage servicer Mr. ![]()
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